Customer Testimonials

“I look for good product when purchasing for my school district, just like any other Technology Director. But, product is not the only thing I look for in a computer company. A good product is important, but without superb technical support that product is useless to me. This is where ByteSpeed out performs all the Tier 1 computer manufacturer support teams, hands down! Whenever you contact ByteSpeed technical support, you will speak with a knowledgeable ByteSpeed technician that will bend over backwards for you to personally support their products. From sales to technical support, my school district has always been treated as if we were the only customers they have. It is so refreshing to speak with friendly, and very helpful ByteSpeed staff every time we call them. They go above and beyond and work diligently to solve any issues or requests we may have. I love that about ByteSpeed. Scott Bleth and his excellent sales team will make certain we can purchase computers and laptops based on our needs and timelines. No other company has worked so closely and personally with the district like ByteSpeed always does. I highly recommend ByteSpeed for all computer needs for your company. You will not be disappointed. ByteSpeed ROCKS!”

“Bytespeed is a common name in Nederland ISD and has been for many years. Students lead a digital life outside of school, so our teachers must have the knowledge, skills and resources to provide a technology rich environment in school that truly engages students in learning and prepares them for the future. ByteSpeed plays an important role by providing a plethora of resources for engaging our students. Budgets have been cut in our district and the solution and extended warranty provided by ByteSpeed is a contributing factor in saving precious technology dollars. Their service is impeccable and the knowledge, resources and expertise their team brings to the table is invaluable. You can't go wrong with ByteSpeed! They are more than a vendor; they are a Partner in Education.” 

“ByteSpeed tech staff is superb and their support has been fantastic. Everything has been very easy, and parts are arriving on time and returning them has been a snap. Since we have the part closet, it has been great just to pull the part and get the user up and running, then put the replacement ticket in.  All in all, it has been pretty awesome.” 

"I've contacted ByteSpeed twice for warranty components since working for the Brantley County School system, and it was completely painless and quick. If something breaks while under their warranty, I don't dread calling to get a replacement part or help. Also, the time spent talking to helpdesk staff is minimal, which is good!! I wish every company's helpdesk was as painless as ByteSpeed’s help desk… keep up the good work!"

"I find it noteworthy that you contacted me not only after the warranty had officially expired, but you initiated the call knowing that we had a few desktop problems. To me, that is what great customer support is about.  I very much appreciate the way you do business and I think it reflects extremely well upon Bytespeed as a company that stands behind the solid products they sell. It is interactions such as these that keeps you on my short list."

“I started with the City of El Dorado, Kansas in November 2012. I have always been a Dell guy and had never heard of ByteSpeed at the time. The City had been buying from ByteSpeed for some time before that. I am now a certain and true believer in ByteSpeed!! Their quality of customer service, products, and support services is second to none. I have been in various tech support positions for more than 16 years and have had my share of poor tech support experiences. That is not what you get with ByteSpeed! In late 2012, our exchange server crashed hard with a corrupted RAID array. The OS was gone. With a deep breath, I made the call and was talking with ByteSpeed support within two minutes! After some diagnosing, they shipped new hard drives overnight. The next day, the support rep stayed on with me the entire time and (because exchange is not my forte) walked me through some configurations that I didn’t know. He didn’t have to do that. Since then, I have purchased two large servers for hosting all of our virtual servers and multiple PCs. I will not buy from another vendor. These are high quality Intel servers and PCs with an unbelievable 5-year warranty. The price is right, too! I cannot say enough good things about my experience with ByteSpeed!”

“We bought our first ByteSpeed desktops in 2003 and they became the mainstay of our technology plan for desktop computers.  We’ve looked at other brands but nobody comes close to the quality of the hardware, the outstanding service and five year warranty that ByteSpeed provides. The ByteSpeed sales department is a dream to work with; you can start by building your own custom configurations on the web site and then fine tune options and pricing with a simple phone call or email. The ByteSpeed sales team is always helpful in getting us the right machines for our purpose—they will even send us a demo so we can check it out ourselves!  On the rare occasion we need tech support, their service department couldn’t be more responsive and knowledgeable. If replacement parts are needed, they are on the way within hours. ByteSpeed is the best; I recommend them to anyone looking for durable, high quality, competitively priced computers with a fantastic warranty.”

 

“The Galena Unified School District 499 has been a partner with ByteSpeed for more than 10 years. We have purchased desktops, laptops, and servers over the course of our business relationship. We have always been more than satisfied with theirs products and service, and their support is by far the best. I have always been thankful and impressed with the technical support that ByteSpeed provides (ranging from hardware to software). ByteSpeed has an online support system that allows me to submit warranty claims, as well as technical issues that I may encounters.  In addition, technical support is only a phone call away. As a District, we have purchased several servers, each with specific requirements and demands. Our ByteSpeed sales rep and their server support team have always been able to match our needs with cost and requirements. It is great to actually speak with a person who understands Microsoft licensing requirements. We have yet to encounter an issue that the support team could not resolve. Within minutes, I can talk to an expert who will work with me until the issue is resolved. Plus, ByteSpeed offers an outstanding 5-year warranty on desktops and servers. If you are considering purchasing from ByteSpeed, you should call their toll free number... you will actually get a real, live person! Yes, I am old school, and yes, I am hard to please, but it is SOOOOO much easier to talk to a person who will put you in contact with the correct person immediately. You will not be able to find a better company for quality and support.”

"Two and a half years ago a colleague told me about ByteSpeed servers when I was shopping for new ones. I had never heard of ByteSpeed so he got his sales rep on the line and that was the beginning of a great and new business relationship. We explained to the rep what our needs were and where we were wanting to be in the future and he came back with two custom designed servers that met and exceeded our specs. I have been very happy with our servers. Tech support has been over the top. They are fast, they overnight parts when needed and they are very knowledgeable. They always fix my problems and answer all of my questions. PLUS a 5 year warranty is amazing! My experience with these two servers and the fantastic support moved me to purchase two labs with ByteSpeed desktops and most recently a cart of ByteSpeed laptops."

 

"The Lee County School System has been a long-standing customer of ByteSpeed. They have been our near sole supplier for PC workstations and servers since 1999. We have had excellent results from their products. We currently have units procured in 2006 and 2007 still in everyday use. Incidents of component failure have been minimal. But in every case, we have been provided quality technical support and prompt replacement of items within warranty. We currently have 11 file servers, 1 virtual file server system supporting 9 virtual servers, and 1,300 ByteSpeed workstations in use within the school system. Their 5-year warranty and top notch technical support places them far above their competition. For these reasons, they remain our computer vendor of choice."

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