For the Predictable Economy plan, the environment is built with 10% of the users purchased available. Should usage get close to the 10% number, the environment is built to slowly scale and add seats. *This would make for a very poor user experience if you were operating the solution as a lab replacement. Please note about snow days and lab issues to ensure the best possible experience. We utilize Auto Scaling to add capacity so depending on how fast the student usage turnover is, there may be a wait for them to get into AppStream.
For the Scheduled Performance plan, user capacity is built around the class schedule provided by the school with an additional 10 percent buffer to accommodate any outliers. ByteSpeed is committed to the best possible user experience while still maintaining an affordable option for schools. We will work closely with each school in the CLaaS environment to ensure their users have a good user experience.