by Brenda Clifton | Jun 15, 2021 | Support Docs - Laptop
V10 Motherboard... by Brenda Clifton | Jun 15, 2021 | Support Docs - Laptop
SP15 Laptop Battery Not Charging We have found this issue to only affect the sp15 model of laptop. The symptom is a battery that will not charge, when in windows it shows a 0% charge and it will not exceed that amount. The following steps have been proven to fix the... by Brenda Clifton | Jun 15, 2021 | Support Docs - Laptop
Atlas 157Q Thunderbolt 3 Doc/Hub If you are having trouble using a Thunderbolt 3 doc or hub please follow the instructions below. Click on the Menu and Select Approved devices. Select Always connect. The ports on the dock will now be... by Brenda Clifton | Jun 15, 2021 | Support Docs - BIOS/FIRMWARE
NUC BIOS Remote/Silent Update Runs the Express BIOS update from a batch file without the need for user intervention. This is useful for remote BIOS updates when user interaction is not desired. Download the Express BIOS update file (.EB.msi) for your Intel NUC.... by Brenda Clifton | Jun 15, 2021 | Support Docs - BIOS/FIRMWARE
NUC BIOS Recovery by Security Jumper BIOS recovery using the BIOS security jumper will clear Trusted Platform Module (TPM) keys, Intel® Platform Trust Technology (Intel® PTT) keys, and High-bandwidth Digital Content Protection (HDCP) keys. These keys won’t be restored...